Global Call Quality

ROUTEAMS - Teams Telephony is an internet-based cloud service that can be delivered to most of the countries in the world. Companies with employees making international calls may be curious about what quality to expect making these calls. We have therefore made a Global Coverage map that indicates the quality of long-distance calls to and from Europe. As the ROUTEAMS service is independent of Telecom providers, agreements can be made with any local or international Telecom provider to get the best possible prices and services.

Latency Overview

Microsoft Teams Direct Routing
Microsoft recommends a maximum of 150ms (milliseconds) latency for Teams business communication. Based on this best practice, we have made internet performance latency test from our Azure datacenter in Amsterdam. These tests towards all countries in the world gives a good indication what user experience will be possible to obtain calling these countries. The internet access of the individual offices have to be sufficient for the numbers to be realistic
Colourcodes in the MAP
GREEN COUNTRIES < 100ms latency
YELLOW COUNTRIES 101-150ms latency
(still within Microsoft Recommendatons)
WHITE COUNTRIES > 150ms latency
With access to Microsoft Azures datacenters around the Globe we continously look into improving local access to countries with high latency. The driving force for these investments are customer requirements. If you have a larger office in a high latency country, please contact us for execution.
See table to find details per country. Use the search bar to find information about your specific countries.